| 1. | What is a wheelchair van? |
| | Wheelchair accessible vans come in either full-size or minivan
conversions. A wheelchair minivan has had the floor substantially lowered
and has been equipped with a lightweight ramp for easy entry and exit. A
kneeling system lowers the rear suspension, decreasing the slope of the ramp
even further when deployed. Seats are also removable, enabling wheelchair users
to drive or ride in the passenger position, or sit in the back in a variety of
configuations.
Full size wheelchair vans offer the same ease and comfort of use, but have a
mid-ship or full dropped floor and either raised roof or raised door, to offer
the capacity and space that many customers want or require.
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| 2. | Should I buy a full-size wheelchair van or a wheelchair minivan? |
| | Both vehicles offer plenty of headroom and interior space. M.C.
Mobility Systems offers a complete in-house demonstration of both full-size
wheelchair vans or wheelchiar minivans to best determine your needs. Your
overall height may be the determining factor.
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| 3. | How much does a wheelchair accessible van cost? |
| | Wheelchair accessible van prices are entirely dependent on
the customer's individual needs and specifications. Check out our
wheelchair van
inventory for some of our van pricing. For more specific pricing
information, call us at 1-800-503-0052.
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| 4. | I can't afford wheelchair accessible transportation. Can M.C. Mobility
Systems help me find funding? |
| | At M.C. Mobility Systems, we pride ourselves on being able to
work within a variety of budgets. We do realize, however, that some of our
customers simply cannot afford wheelchair accessible transportation on their
own. Our store managers are very active in the disabled communities that
they serve and are happy to get you connected with non-profits, government
organizations, and support groups that may be able to help offset some of your
costs.
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| 5. | What kind of a mobility accessories am I going to need to drive (hand controls,
transfer seats, etc.)? |
| | M.C. Mobility Systems recommends that you see a certified driver training evaluator to determine your special circumstances. We
will then work with the evaluation to provide you with a proper set of controls
and accessories.
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| 6. | What if I already have a minivan? Can M.C. Mobility Systems convert my
existing van? |
| | Possibly, but certain conditions must be met. Only certain
makes and models can be converted. Additionally, the vehicle must have less than
30,000 miles, and is subject to inspection before the conversion process can
begin. Give us a call today and we will be happy to get the process
started for you.
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| 7. | Can I just add a ramp to my existing van? |
| | There are portable ramps available, which you can view in our
product
catalog. However, we strongly encourage you to contact us before
purchasing a portable ramp, to ensure that it will meet your accessibility
needs. A portable ramp on a minivan is NOT the same as a lowered floor
conversion minivan.
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| 8. | What if I just want a wheelchair lift added to my vehicle, instead of a full
conversion? |
| | If a wheelchair lift will meet your accessiblity needs, M.C.
Mobility Systems provides a wide range of wheelchair and
scooter lift options. Again, you should contact us before considering
a purchase, as not all makes and models of vehicles can have a wheelchair lift
installed.
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| 9. | What kind of warranty can I get on the equipment I buy from M.C. Mobility
Systems? |
| | Warranties are available for many of our products, but the
terms and length of those warranties depend on the manufacturer of the product.
Call us for questions on specific product warranties: 1-800-503-0052.
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| 10. | Where do I take my mobility equpment to get it serviced? |
| | In addition to sales and rentals, M.C. Mobility Systems is a
full service facility for mobility vans and products. Even if you did not
purchase your mobility equipment from us, we will be happy to service it.
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| 11. | How long do repairs take at M.C. Mobility Systems? |
| | Most repairs have a quick turn around, but should your
equipment need repairs that will take longer than expected, M.C. Mobility
Systems offers wheelchair van rentals through Ability Van Rentals.
This will ensure that you are never without wheelchair accessible
transportation, while your vehicle is being repaired.
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| 12. | Is financing available for mobility equipment and new or used wheelchair vans? |
| | Financing is available for wheelchair vans purchased from
M.C. Mobility Sytems. Contact us at 1-800-503-0052 to see if you qualify
or fill out our secure wheelchair van
financing form.
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| 13. | What if I only need wheelchair/handicapped accessible transportation
temporarily? |
| | If you only have temporary need for wheelchair accessible
transporation, you can avoid a costly van purchase simply by renting a
wheelchair van long-term from Ability Van Rentals.
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| 14. | Does M.C. Mobility Systems take trade-ins? |
| | Yes. M.C. Mobility Systems accepts trade-ins on all
wheelchair van sales.
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